Sales Administrative Assistant

US-CA-San Diego
Job ID
2017-1525
Category
Sales
# of Openings
1

Overview

At WAXIE, having exceptional administrative support staff is essential to running a successful operation. This "jack of all trades" position will be responsible for performing administrative assistance to our sales team. 

 

Essential Duties

• Responsible for order entry for orders received via phone, email, fax or from Account Consultant
• Perform account setup and maintenance administration for assigned Account Consultant’s accounts, including account set-up via WAXIE’s Web@Work online ordering platform.
• Research and resolve order flow and product backorder concerns.
• Perform price management by updating contract codes to ensure orders go out with correct sell price and costs.
• Assist Account Consultants with management of existing customer base and communicate regularly regarding customer pricing, problems or requests.
• Serve as problem-solver and liaison for account issues for assigned Account Consultants
• Liaise with Credit Department, Cost Implementation Team, Special Orders Team and Expeditor Team on all assigned divisional accounts and Strategic Accounts on national account administration.
• Communicate with customers by providing and updating quotes, bids, order confirmations, proof of deliveries, etc.
• Seek opportunities to up sell additional products as appropriate for each end-user.
• Assist Lead Sales Administrator with maintaining literature and sample rooms.
• Handle customer service calls when Customer Service Department is overloaded and/or short-staffed.
• Communicate with external and internal customers utilizing WAXIE’s Basics of Service.
• Continually enhance product and service knowledge.
• Other duties as assigned.

Qualifications

• Previous account management, sales or customer-oriented experience strongly preferred.
• Demonstrated ability to handle a high volume and wide variety of work
• Excellent organizational skills and attention to detail.
• Ability to resolve issues promptly.
• Proficient in Microsoft Office applications with an emphasis on Microsoft Word and Excel.
• Previous A+ experience preferred.
• Knowledge of WAXIE products and services preferred.
• Excellent verbal and written communication skills.
• Strong math skills.
• Ability to retain confidential information.
• High School diploma or equivalent required.
• Bachelor’s degree preferred.

 

WAXIE Sanitary Supply is an EEO/AA/Disability/Vets Employer

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Don't see a position you are looking for? Connect with us so we can reach to you about future opportunities you may be a good match for. We look forward to hearing from you!