Sales Administrative Assistant

US-CA-San Diego
Job ID
# of Openings


At WAXIE, having exceptional administrative support staff is essential to running a successful operation. This "jack of all trades" position will be responsible for performing administrative assistance to our sales team. 


Essential Duties

• Responsible for order entry for orders received via phone, email, fax or from Account Consultant
• Perform account setup and maintenance administration for assigned Account Consultant’s accounts, including account set-up via WAXIE’s Web@Work online ordering platform.
• Research and resolve order flow and product backorder concerns.
• Perform price management by updating contract codes to ensure orders go out with correct sell price and costs.
• Assist Account Consultants with management of existing customer base and communicate regularly regarding customer pricing, problems or requests.
• Serve as problem-solver and liaison for account issues for assigned Account Consultants
• Liaise with Credit Department, Cost Implementation Team, Special Orders Team and Expeditor Team on all assigned divisional accounts and Strategic Accounts on national account administration.
• Communicate with customers by providing and updating quotes, bids, order confirmations, proof of deliveries, etc.
• Seek opportunities to up sell additional products as appropriate for each end-user.
• Assist Lead Sales Administrator with maintaining literature and sample rooms.
• Handle customer service calls when Customer Service Department is overloaded and/or short-staffed.
• Communicate with external and internal customers utilizing WAXIE’s Basics of Service.
• Continually enhance product and service knowledge.
• Other duties as assigned.


• Previous account management, sales or customer-oriented experience strongly preferred.
• Demonstrated ability to handle a high volume and wide variety of work
• Excellent organizational skills and attention to detail.
• Ability to resolve issues promptly.
• Proficient in Microsoft Office applications with an emphasis on Microsoft Word and Excel.
• Previous A+ experience preferred.
• Knowledge of WAXIE products and services preferred.
• Excellent verbal and written communication skills.
• Strong math skills.
• Ability to retain confidential information.
• High School diploma or equivalent required.
• Bachelor’s degree preferred.


WAXIE Sanitary Supply is an EEO/AA/Disability/Vets Employer


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