Equipment Maintenance and Repair Technician

Job Locations US-UT-Salt Lake City
Job ID
Service Center
# of Openings



Envoy Solutions, a diversified distribution company with over $1.5 billion in revenue, is bringing together leading brands from the facility supplies, packaging solutions, and specialty products industries. We’re building a national platform that will enable us to leverage product knowledge, category expertise and local presence to help make buildings cleaner and more sustainable, people safer and operations more productive, every day. Our portfolio of companies includes North American, WAXIE, SEPG, Daycon, North Woods, PJP, and NVISION. Our combined company employs more than 2,300 associates, operates 43 distribution centers, and supports more than 52,000 customers.


Envoy Solutions is a diversified distribution company for janitorial supply, packaging solutions, foodservice disposables and specialty products. Based in Glenview, Ill., Envoy Solutions is the parent company of North American Corporation, WAXIE Sanitary Supply, Southeastern Paper Group and NVISION. Operating as the nation's premier specialty distribution platform, Envoy Solutions works to make buildings cleaner, people safer and operations more productive, every day.


At WAXIE, we take customer satisfaction to another level with our in-house equipment repair services. We have a state-of-the-art staff backed with the technology, skills, training, and certifications to tackle any machine repair needs.


We will train and invest in the right candidate! If you are mechanically inclined and like to learn, this position could be a great fit for you!


Why work with us? 

  • Eligible for monthly commissions based on performance
  • Positive environment, with a fun work culture.
  • Discounts on WAXIE products after 30 days.
  • We follow CDC and Corporate guidelines pertaining to COVID-19 protocols.


Hourly pay rate: $18.00 to $24.00 based on experience, with opportunity for an increase after each year of employment! 


Benefits? You bet!  After 1 month of employment, we offer medical, dental, vision, HSA, FSA, EAP, Wellness programs, Short Term Disability, Accident, Hospital, and Critical Illness.  WAXIE pays for Life and Long Term Disability Insurance, and you have the option to buy-up to increase the values of these. 401k with company matching after 1 year of employment.


Paid Time Off:  10 paid holidays, 10 vacation days in your first year, and 6 sick days in your first year. 


Career growth opportunities:  WAXIE employees have ample opportunities for growth and promotion within the organization and across the platform!



Essential Duties

  • Coordinate with management and sales team on customer appointments.
  • Calculate estimates on parts and labor cost for customer.
  • Label and repair all machines as required.
  • Upon completion of repair, properly complete repair work order.
  • Make on-site service calls to customer locations for larger equipment when not feasible to bring into Service Department.
  • Maintain a clean and safe work environment in the Service Department.
  • Other duties as assigned.


  • Mechanical/Diagnostic background.
  • Ability to read electrical schematics.
  • Knowledge of electronic circuitry.
  • Excellent written and verbal communication skills.
  • Ability to work independently.
  • Clean driving record (MVR).
  • Valid driver's license.  
  • Ability to safety lift 50 pounds.
  • Ability to stand for 8 hours.
  • Proficient PC Skills including Microsoft Office Suite.
  • AS400 experience a plus.
  • High School Diploma or equivalent.
  • Bilingual a plus.

This position offers a competitive starting salary and comprehensive benefits program. 

Envoy Solutions (and its subsidiaries) is an Equal Opportunity Employer.  This means that we consider all applicants for employment and employees eligible for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation and/or any other characteristic protected by law.  We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.




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