Equipment Maintenance and Repair Technician

Envoy Solutions is a diversified distribution company for janitorial supply, packaging solutions, foodservice disposables and specialty products. Based in Glenview, Ill., Envoy Solutions is the parent company of North American Corporation, WAXIE Sanitary Supply, Southeastern Paper Group and NVISION. Operating as the nation's premier specialty distribution platform, Envoy Solutions works to make buildings cleaner, people safer and operations more productive, every day.

At WAXIE, we take customer satisfaction to another level with our in-house equipment repair services. We have a state-of-the-art staff backed with the technology, skills, training, and certifications to tackle any machine repair needs. If you have a strong technical background in diagnosing and fixing machines, a spot on our repair staff might be right for you!

Why work with us? 

• Positive environment, with a fun work culture.
• Discounts on WAXIE products after 30 days.
• We follow CDC and Corporate guidelines pertaining to COVID-19 protocols.

Schedule: Monday - Friday, 7am - 4pm. 

Benefits? You bet!  After 1 month of employment, we offer medical, dental, vision, HSA, FSA, EAP, Wellness programs, Short Term Disability, Accident, Hospital, and Critical Illness.  WAXIE pays for Life and Long Term Disability Insurance, and you have the option to buy-up to increase the values of these. 401k with company matching immediately! 

Paid Time Off:  10 paid holidays, 10 vacation days in your first year, and 6 sick days in your first year. 

Career growth opportunities:  WAXIE employees have ample opportunities for growth and promotion within the organization and across the platform!

• Coordinate with management and sales team on customer appointments.
• Calculate estimates on parts and labor cost for customer.
• Label and repair all machines as required.
• Upon completion of repair, properly complete repair work order.
• Make on-site service calls to customer locations for larger equipment when not feasible to bring into Service Department.
• Maintain a clean and safe work environment in the Service Department.
• Other duties as assigned.

• Mechanical/Diagnostic background.
• Ability to read electrical schematics.
• Knowledge of electronic circuitry.
• Excellent written and verbal communication skills.
• Ability to work independently.
• Clean driving record (MVR).
• Valid driver's license.  
• Ability to safety lift 50 pounds.
• Ability to stand for 8 hours.
• Proficient PC Skills including Microsoft Office Suite.
• AS400 experience a plus.
• High School Diploma or equivalent.
• Bilingual a plus.

This position offers a competitive starting salary and comprehensive benefits program.

Pay Range: $23.83 - $38.26
The compensation range reflects the Company’s current grade for this role and reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business factors. This role may also be eligible to participate in an annual incentive program, subject to the rules governing the program.

Envoy Solutions (and its subsidiaries) is an Equal Opportunity Employer.  This means that we consider all applicants for employment and employees eligible for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation and/or any other characteristic protected by law.  We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.

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