Equipment Maintenance and Repair Technician

Envoy Solutions, a diversified distribution company with over $1.5 billion in revenue, is bringing together leading brands from the facility supplies, packaging solutions, and specialty products industries. We’re building a national platform that will enable us to leverage product knowledge, category expertise and local presence to help make buildings cleaner and more sustainable, people safer and operations more productive, every day. Our portfolio of companies includes North American, WAXIE, SEPG, Daycon, North Woods, PJP, and NVISION. Our combined company employs more than 2,300 associates, operates 43 distribution centers, and supports more than 52,000 customers.

At Envoy Solutions, our focus is on creating greater efficiencies and scale, with a high-touch, customer-first approach. We’ve combined the expertise of local consultants and sales teams with a wider portfolio of products and deeper category knowledge. We work both nationally and regionally to ensure responsiveness to the industry’s toughest challenges, and we deliver a more efficient and streamlined distribution model on behalf of our customers.

At WAXIE, we take customer satisfaction to another level with our in-house equipment repair services. We have a state-of-the-art staff backed with the technology, skills, training, and certifications to tackle any machine repair needs. If you have a strong technical background in diagnosing and fixing machines, a spot on our repair staff might be right for you!

Shift: Monday - Friday, 8am – 5pm.

Pay: This is an hourly position with the possiabilty of overtime.

Benefits? You bet!  After 1 month of employment, we offer medical, dental, vision, HSA, FSA, Wellness programs, Accident, Hospital, and Critical Illness.  WAXIE pays for Short Term and Long Term Disability, and Life Insurance, and you have the option to buy-up to increase the values of these. We also offer 401k to start after 1 month of employment with a company matching starting on day 1!

Paid Time Off:  10 paid holidays, 10 vacation days and 6 sick days in your first year.

Career growth opportunities:  WAXIE employees have ample opportunities for growth and promotion within the organization. 

• Coordinate with management and sales team on customer appointments.
• Calculate estimates on parts and labor cost for customer.
• Label and repair all machines as required.
• Upon completion of repair, properly complete repair work order.
• Make on-site service calls to customer locations for larger equipment when not feasible to bring into Service Department.
• Maintain a clean and safe work environment in the Service Department.
• Other duties as assigned.

• Mechanical/Diagnostic background.
• Ability to read electrical schematics.
• Knowledge of electronic circuitry.
• Excellent written and verbal communication skills.
• Ability to work independently.
• Clean driving record (MVR).
• Valid driver's license.  
• Ability to safety lift 50 pounds.
• Ability to stand for 8 hours.
• Proficient PC Skills including Microsoft Office Suite.
• AS400 experience a plus.
• High School Diploma or equivalent.
• Bilingual a plus.

This position offers a competitive starting salary and comprehensive benefits program. 

Pay Range: $22.00 - $26.00

The compensation range reflects the Company’s current grade for this role and reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business factors. This role may also be eligible to participate in an annual incentive program, subject to the rules governing the program.

Envoy Solutions (and its subsidiaries) is an Equal Opportunity Employer.  This means that we consider all applicants for employment and employees eligible for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation and/or any other characteristic protected by law.  We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.

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